Refund & cancellation policy

Cancel any time from the billing page — no email required, no retention call.

Cancelling stops the next renewal. You keep full access until the end of the period you already paid for, then the account returns to the free tier. Your drafts, library and schedule are not deleted.

First subscription payment: full refund if you ask within 7 days of the charge and have not used the paid agents substantially. Just ask — we would rather refund you than have you resent the charge.

Renewals: if an automatic renewal catches you out, tell us within 7 days and we will refund it and cancel the subscription, provided you have not used the plan meaningfully in that period.

Part-used periods: we do not pro-rate a period that is already running. Cancelling mid-month keeps your access to the end of it rather than refunding the remainder.

Credit packs: refundable in full while unused. Once credits have been spent on generation, that portion cannot be refunded — the AI cost is already incurred.

Service failure: if INKLY is materially broken for an extended period and we cannot fix it, we will refund the affected period whether or not the window above has passed.

Email us from the address on your account via the contact page, with the date and amount of the charge. You do not need to give a reason, though it helps us improve.

We respond within 2 working days. Approved refunds are issued to the original payment method through Razorpay, and typically reach you in 5–7 working days depending on your bank.

If a renewal cannot be collected, access continues for 3 days while Razorpay retries. We will show a notice in the billing page during that window. After it, the account drops to the free tier — no content is deleted, and paying again restores everything.